Send In-App Feedback to ProdRail

Endpoint and auth

POST /inapp-feedback

Authorization: Bearer <IN_APP_AUTH_TOKEN>

Content-Type: application/json

Use your dashboard values for prodrailAppID and in-app auth token.

Request body

Required fields: prodrailAppID, userID, feedback.

Optional fields: name, platform, version, emailID.

Backward compatibility: appVersion is still accepted as an alias for version.

{
  "prodrailAppID": "app_123456",
  "userID": "user_001",
  "name": "Alex Lee",
  "platform": "android",
  "version": "2.8.1",
  "emailID": "alex@example.com",
  "feedback": "The checkout flow freezes after tapping Pay."
}

Per-user limit

Each userID can submit up to 5 in-app feedback events per calendar month (UTC) for the same prodrailAppID.

Requests above that limit return 429 Monthly in-app feedback limit reached for this user.

Responses

Success: 201 Created

{
  "ok": true
}

Common failures: 400 Invalid request, 401 Bearer token is required, or 401 Invalid bearer token, or 429 Monthly in-app feedback limit reached for this user.

{
  "error": "Monthly in-app feedback limit reached for this user.",
  "details": {
    "code": "INAPP_USER_MONTHLY_LIMIT_REACHED",
    "userID": "user_001",
    "monthlyLimit": 5,
    "windowStart": "2026-03-01T00:00:00.000Z",
    "windowEnd": "2026-04-01T00:00:00.000Z"
  }
}